A storefront that lives inside the chat.

Your customers already live on WhatsApp. Let them browse, buy, track and return without ever leaving it — while every order, shipment and follow-up runs itself in the background.

See a real conversation

↓ RTO

fewer returns eating your margin

24/7

storefront that sells while you sleep

1 tap

to restore an abandoned cart

The moments that quietly cost you.

Every shops & d2c business has them — the message at the wrong hour, the gap nobody caught. Here's how each one ends now.

A customer asks “is this in stock in M?” at 9 pm. You answer at 9 am. They’ve already bought it elsewhere.

Answered at 9:00 pm sharp — with the photo, the size and a buy link.

Forty COD orders ship. Nine come back — fake addresses, changed minds. You pay for shipping both ways.

Every COD order is confirmed in chat before it ships. Fakes never leave the shelf.

“Where’s my order?” — thirty times a day. Your team copies tracking numbers into chats, one by one.

Customers ask, the agent looks it up and answers instantly. No ticket, no copying.

Bloom & Co

online · replies instantly

Do you have this in Ocean Blue? 💙21:14

Breeze Linen Shirt

Ocean Blue · sizes S–XL in stock

₹2,499

Buy in chat

Perfect — size M please21:15

₹2,499 paid

Order placed · tracking to follow

Message

From “do you have this?” to delivered

No app to install, no portal to learn, no “we'll call you back”. Your customer messages like they message a friend — and the whole thing simply happens.

Answers in seconds — nights, weekends, holidays included

Speaks in your voice, trained on your business

Big decisions still wait for your yes

It does the legwork. You make the judgment calls.

The routine runs on its own. But anything touching real money, real exceptions or real relationships stops and asks you first. Try it — these are the kinds of moments that land in a shops & d2c inbox.

One tap approves, one tap holds — from anywhere

Every ask shows its reasoning, in plain language

Jump in yourself anytime — the agent steps aside

Your agent asks

Just now · needs your yes

2 waiting

Refund request

Cancel order #2023 — Aviator Sunglasses — and refund ₹1,899. It hasn’t shipped yet, so the customer is fully eligible.

Go on — this one's real. You're the boss here.

Built for shops & d2c, not adapted to it.

Browse & buy without leaving chat

Your catalog — photos, prices, variants — right in the conversation, with one-tap payment links.

“Where’s my order?” answers itself

Live order status and courier tracking, looked up and explained instantly — no ticket created.

COD confirmed before dispatch

Every cash-on-delivery order gets a friendly confirm-or-cancel chat first, so fake orders never ship.

Failed delivery? Fixed in chat

When a delivery misses, the customer is asked for a better time or address — and the re-attempt just happens.

Abandoned carts, won back

A gentle nudge with the exact cart, restorable in one tap — timed to when they usually shop.

Returns & refunds, self-serve

Eligibility check, reason, pickup — handled conversationally, with refunds waiting for your approval.

An ordinary day, quietly handled.

No dashboards to babysit, no inbox to clear. This is what a normal day looks like when your front desk never sleeps.