WhatsApp · Instagram · Telegram — one journey engine

Chats that run yourwhole funnel

Build no-code bots, then wire them into automated journeys — drip sequences, auto-tags, segments, QR codes and in-chat payments — triggered by events across every channel and tool.

See what's included

★★★★★Trusted by teams across hospitality, retail, clinics & education

40+

Built-in features

6

Live channels

98%

Chat open rate

24/7

Event-driven

One inbox for WhatsApp Instagram DM Telegram SMS Email Website chat

Interlinked journeys

Watch a message become a whole automated journey

One guest, one number, one connected journey. Every flow emits and listens for events — so a scan, a payment or a reply automatically triggers the next flow, drip, tag and segment. Scroll to watch each stage wire into the next.

Step 1Instagram

Discover

A trackable QR or Instagram ad opens a DM pre-filled with a keyword. The bot greets, shows live room cards, and offers quick-reply buttons — every scan counted.

emits conversation_started
A

@aanyahotels

Instagram · online

Instagram
Step 2WhatsApp

Capture & book

The flow picks up the same contact on WhatsApp and collects name, dates and guests with list menus and buttons — built no-code on the canvas.

listens conversation_started
A

Aanya Hotels

WhatsApp · online

WhatsApp
Step 3WhatsApp

Pay in chat

A Razorpay request drops into the chat; the flow advances the instant it’s captured, then delivers the receipt as a document — no leaving the conversation.

emits payment_received
A

Aanya Hotels

WhatsApp · online

WhatsApp
Step 4WhatsApp

Tag & segment

The payment event fans out: it tags the contact guest + paid, removes them from Prospects, and adds them to a live “Past guests” segment — zero manual lists.

listens payment_received
A

Automation engine

WhatsApp · online

WhatsApp
Step 5WhatsApp

Pre-stay drip

A timed sequence nurtures before arrival — local tips, directions, check-in info — and stops the instant the guest replies, handing off to a human in the team inbox.

listens payment_received
A

Aanya Hotels

WhatsApp · online

WhatsApp
Step 6Instagram

Review & win-back

After checkout a review ask fires; the 5-star reply tags them a reviewer and a win-back campaign re-targets the Past-guests segment weeks later with an offer — the loop closes.

emits review_requested emits campaign → Past guests
A

@aanyahotels

Instagram · online

Instagram

The event bus

One event can fan out to everything

payment_received
  • Confirm flow
  • Tag “paid”
  • Stop dunning
  • Pre-stay drip
booking_created
  • Send confirmation
  • Reminder sequence
  • Tag “guest”
qr_scanned
  • Lead-magnet flow
  • Tag “lead”
  • 5-touch nurture
document_signed
  • Welcome journey
  • Tag “customer”

Built for your industry

One playbook, tailored to how you sell

Pick your industry and watch a real journey play out — from the moment something happens in the real world to the outcome it drives, all inside the chat.

Order purchased
WhatsApp bot
Order confirmed
Y

Your Brand Name

WhatsApp · online

WhatsApp
order_placed · Shopify
Hi Jon 👋 Order Received! 😍

Aviator Sunglasses

Order #2023 · Qty 1

₹61.00 · CODView
Please confirm so we can ship today:
✅ Confirm order✏️ Edit address❌ Cancel
✅ Confirm order
tagged: cod_confirmed → packed
Locked in! 📦 Shipping today — tracking on its way.
E-commerce

Confirm every COD order before it ships

A Shopify order fires a WhatsApp confirmation in seconds. Customers verify, edit the address, or cancel right in chat — so you ship only real orders and slash return-to-origin losses.

  • Auto-confirm COD orders to cut fake & RTO returns
  • Address edits and cancellations handled in chat
  • Abandoned-cart drip recovers stalled checkouts
  • Status syncs back to Shopify automatically
↓ 28%COD return-to-origin

The whole platform

Everything you need, nothing you don't

One platform for every channel, every automation and every conversion — from the first scan to the closed loop. Here's the full toolkit.

1

Omnichannel

Meet customers wherever they chat — one inbox for every channel.

WhatsApp Business API

Native official messaging via Zavu or Msg91.

Instagram DM

Send and receive DMs through the Meta Graph API.

Telegram bots

Run the same flows on the Telegram Bot API.

Website chat widget

Embed a lightweight JS widget on any site.

SMS fallback

Reach contacts over SMS when chat isn’t available.

Email via Resend

Transactional and campaign email, built in.

Unified team inbox

One inbox across channels with human handoff.

Trackable QR codes

Open a pre-filled chat and count every scan.

2

No-code automation

Design conversations and journeys visually — no developers required.

Flow builder

Drag-drop menus, buttons, conditions and formulas.

Visual journey map

See and connect every event, flow, sequence and tag.

Drip sequences

Timed message series that auto-stop on reply.

Auto-tag rules

Tag on any keyword, reply or flow completion.

Automations

Re-engagement, review asks and payment reminders.

A/B experiments

Split-test message variants and pick the winner.

1-click journey templates

Install complete, pre-wired journeys instantly.

Event bus

Flows emit and listen — one event fans out to many.

3

Audience & CRM

A living customer database that segments and enriches itself.

Contacts

Profiles, metadata, source tracking and opt-out state.

Contact lists

Color-coded groups with optional dynamic rules.

Live segments

Dynamic cohorts by tag, source, event or date.

Knowledge base

Categorized Q&A that powers AI bot answers.

Media library

Reusable images and documents for flows & campaigns.

Product catalog

Inventory with prices, SKUs, images and currencies.

4

Campaigns at scale

Broadcast to the right people, always within policy.

Broadcast campaigns

Blast a static list or a live segment that resolves at launch.

WhatsApp templates

Approval workflow for messaging outside the 24h window.

Media cards

Branded visual cards triggered by events or replies.

Scheduling & triggers

Send now, schedule, or fire from a webhook.

5

AI agents

Context-aware replies grounded in your own knowledge.

AI responses

Powered by Claude, OpenAI GPT-4o or Kimi.

RAG knowledge

Answers grounded in your knowledge base via embeddings.

Web scraping

Pull website content straight into the knowledge base.

Credits or BYOK

Use bundled AI credits or bring your own API key.

6

Commerce & payments

Take money in the conversation and keep the books clean.

In-chat payments

Razorpay, Stripe, PhonePe & CashFree — flow advances on capture.

Branded invoices

Generate tax-ready invoices with PDF export.

Credits & quota

Buy packs, track usage and watch your plan limits.

7

Integrations & platform

Wire anything that speaks HTTP into your conversations.

Open REST API

A versioned v1 API to drive flows, contacts and events.

Webhooks

Every booking, payment and scan fires a webhook — with retries.

Two-way Briefer sync

Bookings, invoices, quotes & signatures trigger journeys.

Secure multi-tenant

Row-level isolation, encrypted credentials and audit logs.

Team & roles

Invite operators, set reply rights and module access.

Link tracking

Consent-based click tracking, GDPR & India DPDP ready.

8

Analytics

Full observability from first scan to closed loop.

Dashboard

Key metrics, bot status and recent conversations at a glance.

Live event log

Watch bookings, payments, scans and flows stream in real time.

Campaign & flow stats

Delivery, replies and conversion across every send.

QR scan analytics

Count scans from print to packaging, per code.

40+ capabilities and counting — all included, no add-on tax.

Integrations

Any system event can start a conversation

Take payments in-chat, let your back office drive messaging, and wire anything that speaks HTTP through an open REST API, an emit/listen event bus and webhooks on every action.

In-chat payments

Razorpay links; flow advances on capture.

Two-way Briefer sync

Bookings, invoices, quotes & signatures trigger journeys.

Trackable QR codes

Pre-filled keyword, triggered flow, counted scans.

Webhooks & events

Every booking, payment & scan fires a webhook.

Native Instagram & Telegram

Direct Meta Instagram DMs + Telegram bots, one inbox.

Pull documents

Fetch a quote, invoice or signed PDF into chat.

Ready to automate your growth?

Convert more leads, cut support load, and grow revenue on autopilot — across WhatsApp, Instagram and Telegram.

Reviewed within 24 hours · No credit card required